High Impact Coaching

Introduction

With organisations becoming more employee driven and empowered employees seeking greater responsibility, it is clear that coaching is an essential function of every person in the organisation.

This workshop aims to focus on the basic premise that every person at every level in the organisation should function as a coach.

Coaching works at every level and in all organisational relationship. The good of coaching is to improve the performance of individuals, teams and ultimately the organisation. Coaching works because it works on building common trust.

The coaching process clarifies goals and priorities; it involves people and helps them resolve their performance problems. Coaches are able to challenge their coachees to raise their performance standards and become the best they can be.

Designed For

Designed for all those whose roles require them to function as coaches.

Competencies Addressed

Ability to coach employees at the workplace

Workshop Objectives

On completion of this programme, participants will be able to:

• Describe the purpose and benefit of coaching
• Respond to needs of coachees proactively
• Initiate alternatives and provide feedback to coachees.
• Conduct effective coaching sessions using the core coaching skills.

Model Reference

• Validity Coaching: Coaching for Commitment
• GROW Model

Learning Approach

This programme will be conducted in a practical and participative way. Learning strategies include small group discussions, skills practice sessions, and videos.

Duration

2 Days

Course Outline

1. Introduction to Coaching
   - Purpose and benefits
   - Qualities of successful coaches
   - Role of a coach
   - The coaching contract
2. Models
   - Validity Coaching: Coaching for commitment
   - GROW
3. The Process
   - The coaching process
            • Responding to needs
            • Initiating alternatives
4. The Skills
   - The Core skills of coaching.
            • Attending
            • Acknowledging
            • Probing
            • Reflecting
            • Indicating respect
            • Self-disclosure
            • Immediacy
            • Summarising
   - Feedback skills
5. Skills Practice
   - Coaching Sessions